Writing Solutions for the Tech-Challenged 

This cat has had it. I have been working hard to make gifts for the office staff - and stand to miss the deadline, all because our color printer is no longer printing colors correctly.

For the tech-challenged people facing such problems, here is what we have done so far - and if the solution appears, I'll have the office staff make a new page dedicated to this issue.

Printer: Canon MP 300

Prior Status: Printing great up until we had to change the printer cartridges

Current Status: All colors are printed in weird shades of purple hues

Troubleshooting steps:

1. Changed printer cartridges - OK
   
2. Did a new alignment of the printer head - OK
   
3. Checked the printer nozzle - OK
4. Checked brand of printer cartridges
   • Noted this is an Office Depot brand
   • The printer suddenly did not recognize a half full black Office Depot cartridge
5. Called Office Depot - they advised to bring in all of the cartridges and they will replace with Canon brand cartridges, and I would pay the difference.
6. Changing to original Canon CLI-8M and 5M cartridges solved the problem!

Firstly, I want to say - Great Going Office Depot. I thought customer service was dead, but you have proved otherwise. I hope that this will solve the problem - but even if it does not - you have a continuing customer because of your courtesy and willingness to help us with this issue! In Hebrew, they say "Kol HaKavod!"

So the print shop is now up and running!

In the meantime, the Mrs. has a Pre-Job interview - they want to rewrite her resume. She spent 2 weeks rewriting it, and now they think it can be better... go figure. I thought she was a technical writer, I guess she is tech-challenged too!

And if she posts another picture of me like last time, well, I can get some good pictures too...

This cat is going to snow-board to Office Depot now!