I have been creating online Help since the 1990s. Hence, I have broad experience using a variety of tools, depending on my clients request. I have used free software packages, RoboHelp, Help & Manual, MadCap Flare, and more, for a variety of projects.
An essential part of creating online Help, beyond being able to work with the necessary tools, is an understanding of what the target audience needs. In addition, I must provide the Help in the format requested by the client.
I have created Help projects for Biosense Webster, Ltd. (Israel), PGAS Software, Integral 7, and Accordance Bible Software.
I have received awards for Help projects created for Biosense Webster and Accordance Bible Software.